Charles Harris, Co-Founder
I began my jewelry career at 16 in the polishing room, working my way up to bench jeweler and custom designer. Though I later discovered my true passion in watch and clockmaking, earning honors at George Brown College, my path led me through leadership roles — first as Service Manager at Bulova, then Plant Manager at Citech Quartz (Citizen).
Eventually, I founded Toronto Time Clinic, which grew into one of Canada’s largest watch and clock repair centers, serving major jewelry chains and international brands. After stepping back for personal reasons, I launched The Empire Group, later expanding into Timeless Innovations, returning to my jewelry roots.
In 2024, my longtime friend Hansel Pandya and I founded Empire Design Studio — a collaborative, full-service jewelry design company where concept, design, casting, and finishing come together under one roof. A Canadian company creating custom, bespoke jewelry for the Canadian consumer.
Hansal Pandya, Co-founder
I am a luxury jewelry retail professional with 30 years of hands-on experience serving discerning clients and driving sales growth.
Over the course of my career, I’ve cultivated deep expertise in gemstones, classic and contemporary design, and personalized client service. I thrive on mentoring teams, building lasting relationships, and crafting memorable retail experiences that blend artistry with impeccable quality.
My passion is helping clients find signature pieces that celebrate life’s most important moments. I’m Hansal Pandya, a luxury jewelry retail and custom design professional with 30 years of experience. I combine deep industry knowledge with a passion for craftsmanship to deliver bespoke pieces that exceed client expectations. My commitment to quality and personalized service has earned enduring relationships and a reputation for excellence.